Support
We're a small studio and we read everything.
Email us
The fastest way to reach a human: support@jackrabbitgames.com. Tell us the game, your device and iOS version, and what happened. Screenshots help.
Common questions
My progress disappeared. Game progress is saved on your device. Reinstalling the app or resetting the game from its settings clears that save. If a save vanished on its own, email us with your device details so we can look into it.
I found a bug. Please send it our way — the game, what you did, and what went wrong. Bugs from players are how these games get better.
Refunds and purchases. Purchases and refunds are handled by Apple through the App Store. See Apple's Request a refund guide.
Response time is usually a day or two.